FAQ

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Can you offer the technical support, online or site training or other

We will offer technical support like operating manual, operating videos to support or provided training material of the detailed products you are interested in. If you have chance to come to Tianjin, welcome to our office, we have samples here, and we can show you how to operate them.
How about the warranty for your products?

All of our products have one year warranty. During the guarantee period, if there are any problem with our instrument, we will help you to solve it by sending pictures, videos or free spare parts until things get fixed. Out of guarantee, we will also help you solve the problem,but not including send free spare parts to your country.
How to choose the suitable equipment?

Tell us your requirements, our professional sales will introduce you the most suitable model.
After-Sales Service:

1). One-year Warranty

2).Training how to install and operate the instruments by video

3).7*24hoursTechnology Support by e-mail/Wechat/Mobile phone
What is your Package?

Packed with standard carton and anti-shock foam protection inside,or according to your requirement.
Can you accept OEM or ODM?

Yes, we can.
What is the delivery time?

3-5 working days after payment for regular models and 5-10 working days for customized models.
What's the minimum order quantity?

One set /One pkt
Are you a factory or distributor?

We are a factory,established in 1993.

Tianjin Jinteng Experiment Equipment Co.,ltd. is renowned as an experienced manufacture of Vacuum Pumps and Filtration Apparatus since 1993.

Quick Links

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+86-22-23619988

+86-18602604123 (Cilla)

+86-15122881882 (Daisy)

D2-2-B, No.16 Rongyuan Road, Huayuan Park Area Nankai Industrial , Tianjin, China

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